Refund Policy

 

2.1. Refund Period

We offer a money-back guarantee; refunds are processed within 14 days of receipt and verification of returned products. Refunds will be issued via the payment method used for the original order.

2.2. Non-Refundable Cases

• Personalized products (e.g., specific engravings) unless they have a defect.

• Products returned after the 14-day or specified period.

2.3. Refund Procedures

• Return shipping costs are the responsibility of the customer, unless the product is defective or not in conformity with the order, in which case we will refund the customer without requiring a return.